Wheelchair-accessible travel, booked ahead
A rear ramp, a proper four-point restraint system, and no transfer out of your own chair. We know how rarely this is available here.
Stay in your own chair
We keep a wheelchair-accessible van on the fleet even though it is rarely the profitable choice. Finding one in this part of the world is unreasonably hard, and nobody should have to be lifted out of their own chair to reach an airport.
It is a VW Caddy Maxi with a rear ramp, a four-point lockdown and a shoulder belt, with room for up to three people travelling with you.
Included in every trip
- Rear ramp, no lifting
- Four-point lockdown and a shoulder belt
- Room for up to three companions
- The chair secured and checked before we move
- Airport, hospital and cross-border trips
- The fit confirmed before you pay
Measure the chair
Four things, and we can confirm the fit.
- WidthAcross the widest point, wheels and armrests included.
- Height, seatedFrom the floor to the top of the head, with the passenger in the chair.
- Manual or poweredPowered chairs are heavier. The make and model helps if you know it.
- Who is comingHow many companions, up to three, and any other luggage.
Send them with the booking. We check them against the van and confirm before you pay anything.
On the day
What happens, in order.
Day before
A call to confirm
The time, the address and anything that has changed.
Pick-up
Ramp down at the door
The driver arrives early and parks where the ramp has room.
Boarding
Rolled in and secured
Four-point lockdown and belt, checked before the engine starts.
On the way
Smooth and unhurried
Stops whenever you need one. Tell the driver and they pull over.
Arrival
To the entrance
Out at the door, not the car park, and help inside if you want it.
Accessibility questions
So nothing is left to chance.
Send us the width of the chair, the total height with you seated, and whether it is manual or powered. We check it against the van and confirm before you pay anything.
In most cases, yes. Powered chairs are heavier and sometimes taller, so the measurements matter more — send them and we will tell you honestly.
A day ahead, please. There is one accessible van, so the earlier we know, the more certain we can be.
Yes. The van does airport runs to Pristina, Sofia and Thessaloniki as well as trips within North Macedonia.
